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cotio.net

Shipping & Returns

Shipping

Items should arrive within 3-5 working days after your order has been confirmed. (Delivery time may be slightly longer during festive seasons.)

A flat rate of S$5 per shipment will be charged to your order. Orders over S$100 will be shipped free of charge!

At this time, we only ship to addresses within Singapore.

Return Policy

Shopping through the internet is great, but sometimes you just don't get what you expected. For this reason, we are happy to allow you to exchange your gift or purchase within 1 week from the day it was received. To do so, please send an email to cs@cotio.net for instructions. Items must be returned to us in the condition which they were received - usued/unworn with any/all tag attached.

We stand behind the brands we carry and have chosen them for their excellence in style and quality. However, in the event of defective merchandise, we will do our best to replace the item for the exact same item, or, if unavailable, a similar item. If the item you are replacing is not currently in stock, this may mean having to wait for the next shipment.

Sale Items are Final Sale and may not be exchanged.

We cannot issue refunds.

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